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Returns / Exchanges
Each product can be returned or exchanged within 14 days if listed in its original condition: labeled -hang-tags, textile tags, bathing pants included-, unworn, unwashed, and in its "polybag" protection ".
Subject to compliance with the previous contents, refunds are made via the means of payment used for the transaction, within 3-5 business days and upon receipt of returned documents. An email is sent for confirmation.
Shipping costs for a refund are your responsibility.
Shipping costs for an exchange are your responsibility. Nevertheless, for your first order, we offer as a commercial gesture the exchange fees. We realize that buying a new brand without trying is not always easy, so we want to give you the opportunity to choose the right size and the right model.
1 - Send us a notification email back to firstname.lastname@example.org,
2 - Place the product in its original condition inside a solid cardboard and closed carefully,
3 - Choose the postal item of your choice. We recommend adding an acknowledgment of receipt to ensure good reception at our address of your product.
Sending address :
MIEL MELBA - BP 20052 - 01800 MEXIMIEUX PDC1
We can facilitate your steps by organizing for you the return by Colissimo. Then all you have to do is leave your return in your mailbox.